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Support

Need a hand with one of TheVimes' apps? Find a quick answer below, or just email us — a real person reads every message.

On this page

  1. KidsReward
  2. myJourney

🌟 KidsReward

Common questions:

  • My photos disappeared after reinstalling the app. Photos are stored only on your device, not backed up, so reinstalling (or switching phones) starts them fresh. Everything else — kids, stamps, rewards, wallet history — restores automatically from iCloud if it was turned on.
  • How does the interest rate work? You set a yearly interest rate per kid in the wallet's Settings. It's paid out once a year, on the date you choose, based on how much sat in the bank and for how long — the app shows a running "earned so far" estimate in between payouts.
  • Can I get my data off the app, or delete it? Yes — delete individual kids, rewards, or transactions any time from within the app, or remove everything by deleting the app itself (see the Privacy Policy for details).

Didn't find your answer? Email janice88888888@gmail.com and we'll get back to you.

🚶 myJourney

myJourney is supported separately — visit myjourney.thevimes.com or reach out via @myjourney.8888 on Instagram for help, including account deletion requests.

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