🌟 KidsReward
Common questions:
-
My photos disappeared after reinstalling the app.
Photos are stored only on your device, not backed up, so
reinstalling (or switching phones) starts them fresh. Everything
else — kids, stamps, rewards, wallet history, and learning
progress — restores automatically from iCloud if it was turned on.
-
How does the interest rate work?
You set a yearly interest rate per kid in the wallet's Settings.
It's paid out once a year, on the date you choose, based on how
much sat in the bank and for how long — the app shows a running
"earned so far" estimate in between payouts.
-
How do my kids use the Learning tab?
Open Learning at the bottom of the screen, pick
which kid is learning, then tap Malay, Music, or Maths. Each app
remembers that kid's own level and progress. The back arrow in the
top-left corner returns to the Learning tab.
-
How do I make Maths easier or harder?
In Maths, tap Change Level or Questions (or the
⚙️ Settings page). Pick one of nine levels, from First sums (age
5–6) up to Challenge (age 11–12), or customise the number size
(one, two, or three digits), which of + − × ÷ to use, two or three
numbers per question, brackets, and how many questions per round.
-
I can't hear the Malay words.
Check that sound is on in Malay's Settings and your volume is up
(on iPhone, also check the silent switch). KidsReward uses your
device's own text-to-speech, so it needs a Malay voice installed —
or an Indonesian one, which it uses as a fallback. You can add one
in your device's accessibility or text-to-speech settings. With
neither installed, the words aren't read aloud.
-
Where can I see how my kid is improving?
The Learning tab shows each kid's learning streak, this month's
practice for every subject, and one calendar with a dot for each
subject practised — tap a day to see that day's results. Tap a
subject's box (or My Progress inside any learning
app) for its accuracy trend, month-on-month change, and full
history.
-
Is Learning the same as Sprout and Bunga?
Music in KidsReward is based on Sprout, and Malay on Bunga, so the
practice will feel familiar. They're separate apps, though: progress
from Sprout or Bunga doesn't carry over into KidsReward.
-
Can I get my data off the app, or delete it?
Yes — delete individual kids, rewards, or transactions any time
from within the app, reset a kid's progress in a learning app from
its ⚙️ Settings, or remove everything by deleting the app
itself (see the Privacy Policy
for details).
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.
🌱 Sprout
Common questions:
-
My kid's practice history disappeared after reinstalling the app.
All progress — profiles, streaks, and the practice calendar — is
stored only on that device, with no backup, so reinstalling (or
switching devices) starts fresh.
-
How do I change which notes my kid practices?
Open the kid's card on the dashboard, tap the ⚙️ icon, then
Practice Range to set the note range, clef(s), and whether
sharps/flats are included.
-
Can I get my data off the app, or delete it?
Yes — delete a kid's profile any time from within the app, or
remove everything by deleting the app itself (see the
Privacy Policy for details).
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.
🖥️ SSH Console
Common questions:
-
Why does it ask for the password again every time I connect?
Passwords and key passphrases are never saved with a server —
only the host, port, username, and connection settings are. This
is intentional: it keeps your credentials off the device's
storage, so you'll always be asked to type them in.
-
Where are my SSH keys stored?
Keys you generate or import stay in the app's private storage on
that device, excluded from iCloud and device backups. If you
reinstall the app or switch devices, re-import or regenerate
them, and update the matching public key on your server(s).
-
I forgot my app lock password.
There's no way for us to reset it. The only way back in is
deleting the app, which also erases your saved servers, keys,
and snippets.
-
Can I get my data off the app, or delete it?
Yes — delete a saved server, key, or snippet any time from
within the app, or remove everything by deleting the app itself
(see the Privacy Policy for
details).
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.
✅ Everyday
Common questions:
-
I'm not getting reminders.
Check that notifications are allowed for Everyday in your
device's Settings, and that the task or maintenance item has a
due date with a reminder set. Reminders are scheduled on your
device, so they work offline.
-
How do I add a widget? (iPhone & iPad)
Long-press your Home Screen, tap Edit → Add Widget, and choose
Everyday. There's a checklist widget with three layouts and a
countdown widget.
-
Will my data move to a new phone?
Everything is stored only on your device, with no account or
server. Use Settings → Backup & Restore to save a backup file
(to Files, iCloud Drive, Google Drive and so on) and restore it on
your new phone. It includes everything, Diary photos and videos
too, and shows how big each part is before you save. On
iPhone and iPad, your data can also come across if you restore
from an iCloud or computer backup of your old device, except saved
passwords: their key stays on the old device, so move them with
Backup & Restore.
-
I don't see Declutter.
Declutter (duplicate photo and contact cleanup) needs an iPhone on
iOS 18 or later, because it uses Apple's newest on-device photo
analysis. It isn't available on Android or older iOS versions.
If your iPhone qualifies, switch it on under Settings → Home Screen.
-
Can I undo a Declutter cleanup?
Deleted photos go to your Photos app's Recently Deleted album,
where you can recover them for 30 days. Merged or deleted contacts
can't be undone, so Declutter always asks you to confirm first.
-
I'm not getting my diary reminder.
Turn it on in Diary → Me and allow notifications for Everyday in
your device's Settings. It's scheduled on your device, and Diary
tops it up each time you open it.
-
Can I delete all my data?
Yes — Settings → Clear All Data erases everything, including
passwords, finance records and diary entries. Deleting the app
does the same (see the
Privacy Policy for details).
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.
🔐 Vaultkeep
Common questions:
-
I forgot my master password.
There's no way for us to reset or recover it — your vault is
encrypted with it, and we never have a copy. If you made a
backup, you can erase the app (Erase & Start Over on the
unlock screen), create a new vault, and restore the backup with
its backup password. Without a backup, the vault can't be opened.
-
How do I move my vault to a new phone?
On your old phone, go to Settings → Backup & Restore → Create
Backup, choose a backup password, and save the file somewhere your
new phone can reach (Files, iCloud Drive, Google Drive, or email).
On the new phone, set up Vaultkeep, then use Backup & Restore →
Choose Backup File.
-
Face ID or fingerprint unlock isn't offered.
Make sure Face ID, Touch ID, or a fingerprint is set up in your
device's Settings, then turn on Biometric Unlock in Vaultkeep's
Settings.
-
Is breach checking safe?
Yes — it's off until you turn it on, and it never sends your
passwords. Only the first 5 characters of each password's SHA-1
hash are sent to Have I Been Pwned; the match happens on your
device (see the Privacy Policy).
-
Can I get my data off the app, or delete it?
Yes — create an encrypted backup, or use Export as CSV to move to
another password manager (that file is unencrypted, so delete it
afterwards). To remove everything, use Settings → Erase All Data,
or delete the app.
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.
🌸 Petal: Mood Diary
Common questions:
-
Will my diary survive if I reinstall the app or switch phones?
Your entries, photos, videos, and voice notes are stored only on
your device — there's no account or server. They come back if you
restore your phone from an iCloud or computer backup (iPhone) or
from your Google device backup (Android). Very large videos may be
left out of Android backups because of Google's size limit.
-
I can't hear the background music.
Check that your iPhone's silent switch is off and your volume is
up, and that Me → Settings → Soothing music is on. The
music pauses automatically while you record or play a voice note
or watch a video, and blends with music from other apps rather
than stopping it.
-
I'm not getting my daily reminder.
Check that Me → Settings → Daily reminder is on and set to
the time you want, and that notifications are allowed for Petal in
your device's Settings. The reminder is scheduled on your phone, so
it works offline. On some Android phones, battery-saving modes can
delay it by a few minutes.
-
How do I change my theme, wallpaper, or name?
Go to the Me tab → Settings. You can also tap the
🎨 button next to the month on the Calendar to change the
wallpaper, or use one of your own photos.
-
Can I see the tutorial again?
Yes — Me → Settings → View tutorial.
-
Can I delete my data?
Yes — clear a single day from its entry screen, use
Me → Settings → Erase all entries, or delete the app to
remove everything (see the Privacy Policy).
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.
📸 Photobooth
Common questions:
-
The camera screen is black or asks for permission again.
Photobooth needs camera access to take your photos. Allow it in
your device's Settings → Photobooth → Camera, then reopen the
booth.
-
How does Live GIF mode work?
Tap LIVE GIF above the shutter. After each countdown the
booth records a 3-second silent clip — keep moving! When you save,
your strip becomes a looping GIF that plays in your photo gallery
and in chats. Making the GIF takes a few seconds.
-
How do I resize or rotate a sticker?
Tap the sticker to select it, then drag the round handle in its
bottom-right corner — or pinch and twist with two fingers. Tap the
red ✕ to remove it.
-
How do I retake just one photo?
In the editor, open the Photos tab and tap the camera
button under the photo you want to replace, or pick one from your
library instead.
-
How do I use it at a party or event?
Turn on Settings → Event mode. After each guest finishes,
the booth returns to the start screen for the next person. Turn on
Auto-save to Photos to keep every strip automatically.
-
My strips aren't saving to my photo library.
Make sure Photobooth is allowed to add photos in your device's
Settings. Strips are always kept in the in-app gallery too.
-
Can I delete my photos?
Yes — long-press a strip in the in-app gallery, or open it and tap
the trash icon. Deleting the app removes everything it stored (see
the Privacy Policy).
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.
🌺 Bunga: Daily Malay
Common questions:
-
I can't hear the Malay words.
Check that sound is on in Bunga's ⚙️ Settings and your volume is
up (on iPhone, also check the silent switch). Bunga uses your
device's own text-to-speech, so it needs a Malay voice installed —
or an Indonesian one, which it uses as a fallback. You can add one
in your device's accessibility or text-to-speech settings. With
neither installed, the app stays silent.
-
How do I change the level or the number of words per round?
Open ⚙️ Settings and choose a level (from First words up to More
phrases) and how many words each practice round has.
-
How do I practise Malay → English instead?
Pick Malay → English on the practice menu. The Malay word is read
aloud and you choose the English meaning.
-
My streak and history disappeared after reinstalling the app.
Profiles, streaks, and the sticker calendar are stored only on
that device, with no account or server, so reinstalling (or
switching phones) starts fresh.
-
I think a word or translation is wrong.
Please email us the word and what you'd expect — we'll fix it in
the next update.
-
Can I delete my data?
Yes — use ⚙️ Settings → Remove learner to delete a profile and its
history, or delete the app to remove everything (see the
Privacy Policy).
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.
📮 WorldStamp
Common questions:
-
Is WorldStamp on iPhone?
Not yet — WorldStamp is available on Android from Google Play.
-
How do I add a stamp?
Stamps are added from inside a book. Open a book on the shelf, tap
its camera button, then take a photo or choose one from your
library.
-
My stamp has no place name, or the place is wrong.
WorldStamp reads where a photo was taken from its location data.
If a photo has none, search for the place and pick the day when you
make the stamp. Place names need an internet connection — stamps
made offline keep their map location, and the name is filled in
automatically next time you open the app online.
-
Photos from my library land in the wrong spot or have no location.
Make sure WorldStamp has access to your photos in your device's
Settings → Apps → WorldStamp → Permissions. Some apps (like chat
apps) strip location from photos they save; for those, just search
for the place.
-
How do I change a book's look?
Tap the 🎨 button inside a book, or long-press the book on the
shelf. You can pick the stamp type, colour style, and stamps per
page, and choose whether to restyle the stamps already in it.
-
How do I move my stamps to a new phone?
On the Books tab, open Backup & Restore and save a backup to a
folder or Google Drive. On the new phone, install WorldStamp and
restore from that file. Keep it somewhere safe — it isn't
encrypted.
-
Can I delete my data?
Yes — open a stamp and tap Delete, long-press a book to delete it
with its stamps, or delete the app to remove everything (see the
Privacy Policy).
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.
🧾 Invoice Generator
Common questions:
-
How do I add my logo and business details?
Go to Settings → Business profile. Your logo, address, and payment
instructions appear on every invoice and receipt.
-
How do I send an invoice by WhatsApp or email?
Open the invoice and tap Email or WhatsApp. Email attaches the PDF
for you; WhatsApp can share the PDF to a chat or open a chat with a
ready-made message. Make sure the customer's phone number includes
the country code (for example +60 or +1).
-
How do I record a payment?
Open the invoice and tap Record payment. You can record full or
partial payments, and the app can create a receipt for each one
automatically.
-
Can I change the invoice number or template?
Yes. Change the prefix and next number in Settings → Invoicing & tax, and
the template, accent colour, and logo in Settings → Template & branding.
-
How do I move my data to a new phone?
Go to Settings → Backup & restore and export a backup to Google
Drive or email. On the new phone, install Invoice Generator and
restore from that file. Keep it somewhere safe — it isn't
encrypted.
-
Can I delete my data?
Yes — delete any document, customer, or item, or use Settings →
Backup & restore → Erase all data to remove everything (see the
Privacy Policy).
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.
🏝️ Audrey's Island
Common questions:
-
How do the clues work?
Every dig costs stamina and tells you how close the treasure is:
"really near", "nearby", or "nothing here". Use the clues to narrow
down where to dig next before your stamina runs out.
-
I ran out of stamina. What now?
Pack snacks and canteens before a trip to refill stamina, and use
radar to reveal what's nearby. Coins and gems you find stay with
you; supplies only last for one trip.
-
How do I turn off the sound or music?
Tap the sound and music buttons on the title screen to switch each
one on or off.
-
Will my progress move to a new phone?
Progress is saved only on your device. It comes across to a new
phone only if your device backup (iCloud or Google) includes the
app's data and you restore from it.
-
How do I start over?
Tap New adventure on the title screen. This erases your saved
progress and can't be undone (see the
Privacy Policy).
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.